FAQS

Exchange Only Policy

*****ALL CANCELED PREORDERS ARE SUBJECT TO NON-DISPUTABLE 20% RESTOCKING FEE!!!!******

We dont accept returns on our items, however we do accept exchanges for store credit withing 7 DAYS of receiving the item (verified by tracking status). Due to the fact our items are hand crafted and Custom made we can only exchange it if you are not satisfied within 7 DAYS of receiving the item (verified by tracking status).

Terms for Exchange:

PLEASE NOTE:

Unlike other sites, our items are consiously priced. Therefore being that we are a small business on the rise we can only offer advice on how to keep your items looking brand new.


We recommend cleaning (as would any respecatble jewelery store)

Since the items are custom made and hand crafted, they are also delicate. 

Sterling silver is very delicated as is, since it is composed of 92.5% PURE SILVER and 7.5% COPPER. The copper gives it its durability since silver bends easily.

That being said, always becareful how you put on the bracelets. Just like anything dainty it can get caught easily.


In a situation like that, we recommend taking it to your local TRUSTED jeweler to get fixed. normally welding prices do not exceed $10 dollars.


Payment

All of our payment is conducted via PAYPAL.

we have provided a link for those not familiar about Paypal's practices.

PayPal allows for customers to pay with any cc of their choice, bank account, bank transfer, check and or money order.

If item is in stock and available on hand it will be shipped within 48 hours of receive payment with tracking through our trusted USPS postal Service.



Shipping

Shipping within the USA is a standard flat fee of 4.99. Each additional item is $1.00.

Items to Europe are a standard $9.99 shipping cost. Each additional item is $3.00.

We do ship to other areas outside Europe. This allows for all of our lovely customers to get some delicious arm bling!

If item is in stock and available on hand it will be shipped within 48 hours of receive payment with tracking through our trusted USPS postal Service.


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